Policies & Procedures

POLICIES & PROCEDURES

 

ALL CHILDREN WHO ATTEND CLASS MUST BE REGISTERED ONLINE

Any child who attends class MUST be registered in order for them to have a seat in class -- either as a Full Semester student or as a Drop-In student. This includes baby siblings, older siblings (up to 6 years) on school holidays, out-of-town guests (ages birth-5 years). This is to keep class sizes at optimal learning levels and for your child's safety. 

 

INFANT SIBLINGS ARE FREE!

Infants 5 months and under are free when attending with a registered sibling for the full semester. Please register Baby Siblings under 5 months at checkout to reserve space for them in the semester (you will not be charged). Please note: Baby siblings under 5 months must pay the $36.00 drop-in fee when attending Drop-In classes.

 

ENROLLMENT CONFIRMATIONS

Enrollment confirmations will be sent via email within 48 hours of our receiving your payment. If you do not receive and enrollment confirmation within 48 hours of submitting your registration online, please email us to confirm that we have received it: musictogethernyc@gmail.com Please note, if you have chosen to pay by check, your confirmation will not be sent until we receive your check. 

 

MAKE-UP POLICY 

 Two make-ups are allowed for each child and must be used during the current semester. Make-ups cannot be carried forward to future semesters. Makeups are scheduled using our online Make-Up Scheduler under the CLASSES tab. They can be scheduled any time after the second week of classes. Any scheduled Make-Up Class that you cannot attend must be cancelled (on the online Make-Up Scheduler) more than 24 hours in advance, otherwise it will be forfeited.

 

REFUND POLICY

No tuition refunds are given after classes begin, although credit toward future classes may be issued in exceptional circumstances. A fee of $30 will be deducted if cancellation occurs prior to the first class.

 

CLASS CANCELLATIONS

We reserve the right to cancel classes due to low enrollment. Every effort will be made to make these decisions as early as possible, however cancellations may take place up until the third week of classes. In this case, all registered families will be notified and given the option of another class. Please note: when you create your account, you must "opt-in" to all email communication in order to receive email notifications about class dates, policies, and cancellations.

 

SNACKS and TOYS

Please do not bring snacks and toys to class.  They are very distracting and can cause unnecessary conflicts between the children.  Also, many of the buildings where we hold classes do not allow food in the space.

 

PHOTOS and VIDEOS

Please refrain from taking photos and videos during class.  It is very distracting for the children and the adults to be engaged in photo-taking rather than music-making. Please ask your teacher for permission to take photos/videos during the Play Along jam session portion of class or at the end of class. Whenever a photo or video is taken, please make sure your child is the only child being photographed. We need to respect the privacy of all the families involved in the program, as many families have requested that their children not be photographed during class.

 

ILLNESS

Please do not bring your child to class sick.  If your child has a fever or contagious symptoms of any kind, please arrange to make-up the class.

 

TAKE-HOME MATERIALS

Continued music-making at home is essential to your child's musical growth. To support this, we provide each family in our program with a beautifully illustrated songbook, CD, digital download of the semester's music, parent guide DVD, musical growth chart and Music Together in the City backpack each semester. 

 

SECOND CHOICE CLASSES

We recommend choosing a "Second Choice Class" at checkout in the event your desired class is full or cancelled. If you are unable to attend any other class, please select any class in this field and include specific information about your needs in the ORDER COMMENT section during your checkout process.

 

INCLEMENT WEATHER

Music Together in the City follows NYC Public School policy with regard to weather cancellations. Should public schools close due to inclement weather, our classes will be cancelled as well. Semester extensions due to these cancellations will be confirmed via email. Please note: when you create your account, you must "opt-in" to all email communication in order to receive email notifications about class dates, policies, and cancellations.

 

FEEL FREE TO EMAIL US AT MUSICTOGETHERNYC@GMAIL.COM WITH ANY QUESTIONS!